The coronavirus pandemic led millions of Americans to turn their homes into offices and classrooms. It also forced many to change their habits to keep their internet bills in check.
Shea Dunn, a data-process analyst for Target Corp. who has been working from his Minneapolis home since March, said he never had to think about his household’s internet consumption. That changed in early July, when he got a notice from his broadband provider, Comcast Corp., informing him he was using too much data and was liable for a $50 fee if…
